This Privacy Policy explains how The Synthetic Machines Corporation (“we,” “us,” or “our”) collects, uses, and protects information in connection with our Shopify application Catamode (the “App”). By installing or using the App, you agree to the practices described below.
At a glance
- We operate on minimal data and do not collect, store, or process your customers’ personal information (PII).
- With your authorization, we access your product catalog only to power Catamode’s fashion search features.
- We do not sell, rent, or share information with advertisers or analytics providers.
- On uninstall, we delete merchant/store data associated with your shop within 30 days (subject to legal retention obligations).
- Contact us any time at info@synmach.com.
1) Who we are
- App: Catamode
- Company: The Synthetic Machines Corporation
- Contact: info@synmach.com
2) Scope
This policy applies to information processed by the App for Shopify merchants who install and use Catamode. It does not apply to data collected by a merchant’s Shopify store outside of our App, nor to services we do not control.
3) Data we process (minimal)
We design Catamode to operate with the minimum information necessary to provide the service.
a) Merchant & store information
When you install the App, Shopify provides basic shop details required for functionality (e.g., shop domain, store ID, and app configuration settings). With your authorization, the App also accesses your store’s product catalog (e.g., product titles, descriptions, images, variants, tags, collections, and inventory metadata) solely to provide Catamode’s fashion search functionality. We use only what is needed to run Catamode.
b) Customer data from your store
We do not collect, store, or process your customers’ personal information. Catamode provides search features and does not handle customer PII.
c) Technical logs
Our systems may generate standard technical logs (e.g., error logs or request metadata such as timestamps) to operate, secure, and troubleshoot the App. These logs do not include customer personal information and are retained only for a limited period consistent with security needs.
d) Cookies & tracking
We do not use third-party analytics or advertising cookies. The App does not set cookies on your storefront. Any session handling within the Shopify admin uses Shopify’s mechanisms.
4) How we use information
- Provide, operate, and support Catamode’s features (fashion search for merchants);
- Maintain security, prevent abuse, and diagnose issues; and
- Comply with legal obligations and enforce our terms.
We do not use information for targeted advertising or profiling, and we do not sell or rent information.
5) Sharing of information
We do not share information with third-party service providers, analytics platforms, or advertisers. We may disclose information only if required to comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of us, our users, or others.
6) Data storage, retention, and deletion
- We retain only the minimal merchant/store information and technical logs necessary to operate the App.
- If you uninstall the App, we receive an uninstall notification from Shopify and will delete merchant/store data associated with your shop within 30 days, except where retention is required by law (e.g., records necessary for accounting or legal obligations).
- Technical logs are retained only briefly for security and troubleshooting and then purged.
7) Security
We implement reasonable administrative, technical, and organizational measures to protect information, including encryption in transit (TLS) and least-privilege access controls. No method of transmission or storage is 100% secure, but we aim to protect information to a commercially reasonable standard.
8) International use
We do not intentionally collect or store personal data about your customers. If you contact us for support, any contact details you provide (e.g., an email address) may be processed where we operate. By communicating with us, you acknowledge such processing.
9) Your rights
Depending on your location, you may have rights under applicable law (e.g., GDPR/UK GDPR/CCPA) such as access and deletion. Because the App does not store customer personal information, such requests typically concern merchant account or support information. To exercise your rights, contact info@synmach.com. We will respond within the timeframe required by law.
We do not sell or share personal information as defined by the CCPA/CPRA.
10) Uninstall & data deletion
You can uninstall the App at any time from your Shopify admin. Following uninstall, we delete merchant/store data associated with your shop within 30 days (subject to any legal retention obligations). If you need confirmation of deletion, email info@synmach.com with your shop domain.
11) Children’s privacy
The App is intended for business use and is not directed to children under the age of 16. We do not knowingly collect information from children.
12) Changes to this policy
We may update this policy from time to time. When we do, we will update the “Effective date” above. Your continued use of the App after changes become effective indicates acceptance of the revised policy.